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Richmond Exteriors fully respects the privacy of our readers and has written this Privacy Policy to further its commitment to safeguarding your online privacy. This Privacy Policy is designed to describe for you as an individual who is a reader or user of Richmond Exteriors (and all websites and URLs controlled or operated by Richmond Exteriors, Inc. which link to this policy, unless specifically indicated otherwise) or our services, or otherwise provide us with information through various digital means, how that information can be used, with which entities it may be shared, and your choices about such usage and information disclosure.

We hope you will read this Privacy Policy with care when utilizing our website, services, or doing business with us. When you use our website, you accept these practices as described in this Privacy Policy.

Should you have any question about our privacy policy, please check the last section of this Privacy Policy for contact information to reach us.

The information that we collect about you

We might collect personal information that can be used to identify you such as your first and last name or your email address, in addition to other information that does not identify you individually. Should you provide personal information through our website, portal, or forms, the information will be sent to servers geographically located in the United States and other countries worldwide.

We reserve the right to collect and store any or all personal information you submit to our website or provide to us by other means. This includes but isn’t limited to identifying information, such as your first and last name, addresses, e-mail address, provided phone number, and other personally identifiable data.

We may also procure personal and non-personal data about you from our business partners, contractors and other third parties. Some information that we may receive includes updated delivery address information, history of purchases, and additional local demographic information.

Use of cookies and other technologies to collect information. We make use of several technologies to make your experience more convenient and collect information from your machine and about your activities on our site.

We utilize an automated system to collect information from your web browser client when you visit our website. This information includes data points such as your IP address, your browser client and type and language, time of visit, the content of any residual cookies that your browser client previously accepted from our website, and the referral website address.

When you visit our website and other digital properties, we may assign your machine one or more cookies, to make access to our site easier for you and to personalize your digital experience on our website. Using cookies, we also might automatically collect data related to your digital activity on our site, such as which individual web pages you visit, what links you click, and the searches you request on our site. Many web browser clients automatically accept cookies, however, you can most often change your browser settings to decline cookies from sites like ours. Should you choose to decline cookies, please be aware that you may not be able to utilize some of the interactive benefits offered on our website and digital properties.

We might make use of standard digital technologies, such as IP addresses, beacons, and other similar technologies, to record your use of our site. We also may include digital beacons in promotional, other e-mail messages, or newsletters to determine whether messages have been opened or interacted with. The data we record in this way allows us to personalize the services we make available to our site visitors like you to deliver customized messaging and to measure and quantify the overall impact of our digital advertising, written and video content, content programming or other activities.

In appropriate circumstances, we may also allow third-party entities, including our service providers, marketing companies, and advertising networks, to show advertisements on our website and digital properties. These businesses may use digital tracking technologies, such as browser cookies, to analyze information about online users who interact with their digital placements. Our website and digital properties do not provide any identifiable personal information to these third parties, as we respect your privacy. This information allows third party entities to deliver targeted content and measure its effectiveness. .

How do we use this information that we collect

Generally speaking, we might use data that we collect about you to:

Who we share information with

As a company, our goal is to help you to understand who we may share personal or other information we have collected about you or your activities and when on our web site or while using our services.

Our policy is to not share your personal data with others except in the exceptions indicated below or after informing you and giving you an opportunity to opt out of having your personal information shared with external parties.

We may share personal information with:

We might share your personal data with our authorized service providers that perform defined services for our business. Accordingly, the services may include servicing orders, processing card payments, delivering physical goods, offering customer service and marketing help, assisting with business and marketing data collection or analysis, assisting with our website functionality, and in support of contests, sweepstakes, consumer surveys and other features offered through our website.

In the event that you are referred to us by a third-party marketing affiliate program, we may elect to share your email address and other possible information that you provide with the marketing affiliate.

Should you make a purchase online, schedule a meeting, or engage with promotions offered through our website or our other digital properties or services, we may opt to share personal information with the businesses that we partner with to deliver you those products, services, contests and or sweepstakes. In the event that you opt to participate in a particular business’ offer or program, you authorize us to provide your email address and other information to that service provider.

We match your information and request for service with our network of Service Professionals. Should you submit a request for service through our website or other digital properties, you are giving consent to our providing your personal information and details of your request to the

To deliver great service and help you with your project, sharing this information with Service Professionals helps them to contact you using the email address or other contact information you have provided. As an added benefit, we offer other approved contract partners that help deliver service requests, or that implement their own Service Professionals to add coverage to our network, and we may share your information with them in order to attempt to deliver the service that you have requested.

Periodically we may share our postal mailing list with a limited list of providers of goods and services that may be interesting to you.

Other Situations

We also may disclose your information:

In response to an authorized subpoena or similarly compulsory investigative instrument, a court order, or a request of cooperation from a law enforcement or government agency, or to establish and exercise our business’ legal rights, or to defend from legal claims or as otherwise required for legal reasons. In the event that any of these cases arise, we may utilize or opt to not utilize any legal objection or right available to us.

In the event that we believe disclosure is an appropriate course of action in connection with efforts to investigate, prevent, or to take any other action regarding illegal activity, suspected fraud or other bad faith wrongdoing, or to protect and defend the rights, property or safety of our company, our users, our employees, or members of the public, or to comply with applicable legal standards or to cooperate with local or federal law enforcement, or to enforce our website terms and conditions or other agreements and or policies.

In rare cases, we may disclose your information in relationship with a corporate transaction, such as the sale of our business and or assets, a formal divestiture, business merger, consolidation, or asset sale, or in the highly unlikely event of our bankruptcy.

The third party entities we may disclose personal information to may have their own privacy policies which explain how they plan to use personal information. Those policies will be used to determine the legitimate use, handling and disclosure of your personal information once we have transferred it to those third parties as described in this Privacy Policy that you are reading. If you would like to learn more about their privacy policies and practices, we invite you to visit the websites of those third parties. These entities or their servers may be located either in the United States or elsewhere worldwide.

We may elect to share aggregated and non-personally-identifying information we collect under the above circumstances. We may also opt to share it with our business partners and our network companies to offer targeted advertising on our websites and on websites of third party entities. We may elect to append non-personal information we aggregate with additional non-personal information collected from other data providers or resources. We also may elect to share this aggregated data and information with third parties, including business advisors, digital and media advertisers as well as potential investors, for the purpose of conducting general business metrics analysis. This data does not pertain to any personal information and may be used to create online content and advertising services that we sincerely hope you and other users like you will find of interesting and targeted.

How you can access your information

Simply reach out to us to review and update your personal information. More means to contact us are provided below.

For both Service Professionals and consumers, if select information has already been provided to third party entities as outlined in this Privacy Policy, retention and storage of that information and data is subject to those third party policies.

You may elect at any time as a consumer user to choose to no longer receive commercial or promotional emails or newsletters by opting out within the email. While often instantaneous, it may take up to 10 days for us to complete an opt out submission. For customers, we may send you other types of transactional and relational emails, such as announcements, administrative messages, and invitations to surveys, without the opportunity to opt out of receiving them.

If you would rather not to have us share your mailing information with these providers of goods and services, you can inform us at any time by emailing us at support@richmondguttering.com.

Our website is a general audience site for homeowners and home service professionals, and we do not knowingly collect personal information from any minors under the age of 13.

The policies described within this Privacy Policy are intended to cover collection of information on our digital properties from residents of the United States. If you elect to visit our website from outside the United States, please know that your information may be safely and securely transferred to, stored in, and processed locally in the United States or in the European Union where some of our servers are located and our central database is operational. The data protection laws and other business laws of the United States and other countries might not be as extensive as those in your country. When you make use of our services, you acknowledge that your information may be transferred to our databases and facilities and those of third parties with whom we share it as described in this privacy policy.

This Privacy Policy does not create rights enforceable by any related third parties or require additional disclosure of any personal information related to or collected from users of the website and digital domains.

Changes to this Privacy Policy

Occasionally, we will update this Privacy Policy to reflect shifts in our practices and service offerings. In the event that we post changes to this Privacy Policy, we will update the date at the top of this Privacy Policy. In the event that we make any material changes in the processes we use to collect, utilize, and or share your personal information, we will inform you by posting the updated policy to our website, with a link indicating that the policy has been updated. To be alerted of this, we recommend you check our website periodically to read any changes in this Privacy Policy or any of our other important policies. To see the previous version of the Richmond Exteriors Privacy Policy, you may send a written request to the office listed on our Contact Us page.

How to get in touch with us

If you have any questions about this Privacy Policy or our data handling practices, or if you’d like to request further information about our disclosure of personal data to third parties for their marketing purposes, please contact us by e-mail or postal mail as follows:

Privacy Policy Inquiry

3510 S Keystone Ave

Indianapolis, IN 

46227 United States


For our users in Canada:

You do not have absolute rights to access your personal information stored via our website or digital properties. We may deny access in the event that:

If we deny your request for access to personal information or refuse a correction, we will explain upon receipt of a request for explanation.

Your California Privacy Rights

In the event that you are a resident of California, congratulations! In addition to the rights described above, you have the additional right to request information from our team regarding the manner in which we share certain types of personal information with third parties for the purpose of their direct marketing. California law gives you the right to send us a request at the above designated address to receive the following information:

Who we are

Our website address is: https://richmondguttering.com.

What personal data we collect and why we collect it


When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms


If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

SMS Communication

To describe our SMS program, we use SMS messages to improve our customer service when customers opt in. You will receive SMS messages from time to time. You can opt out at any time by replying STOP. After you send the SMS message to opt out to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can call us directly at the number listed on our website. Carriers are not liable for delayed or undelivered messages As always, message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider. If you have any questions regarding privacy, please read our privacy policy.