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Richmond Exteriors Reviews

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Richmond Exteriors Reviews​

5
5.0 rating
5 out of 5 stars (based on 62 reviews)

Skilled, Professional, Curteous

5.0 rating
July 30, 2019

Richmond was timely in contacting me and delivering an estimate. When I had further clarification questions they were answered quickly and honestly. I had a slight completion hiccup which was addressed adequately . I did encounter some communication misunderstandings but when I finally called into the office my concerns were handled professionally and quickly. I truly appreciate the office staff and sales manager for handling me with care and exceeding a lot of customer service attitudes these days with patience, consideration, and kindness. We are due for a new roof in the next few years and after my experience I will be sure to contact them! Thanks yall!

Lorna H

Professional and courteous

5.0 rating
June 25, 2019

Professional and courteous – from initial call to quotation to installation. The installers checked in to ensure they had a complete understanding of the scope of work and checked in again before leaving to make sure everything was to my satisfaction. They gladly, and quickly, took care of a couple of requested changes before departing the job site.

Todd B

Fast gutter repair

5.0 rating
June 25, 2019

Richmond replaced a gutter and did a wonderful job from my first phone call to job completion. Marti was polite and understanding while I was a little frantic explaining a landscaper damaged my gutter and that I had to take it up myself to fix it and collect repair money from the landscaper. While the landscaper dragged his feet to pay the small amount to to repair the gutter, Marti put this project on hold until we were ready. And as soon as we were, it was fixed within 3 days! The new gutter and old gutters fit together seamlessly and there is no significant color variation between new and old and we have no leaks, even with the big rains and heavy winds recently. The crew was polite, quick and professional. Richmond will be helping us with our next exterior projects because of their integrity in customer service, pricing and quality of install. This is one of the few companies I do not have to worry about in home repair! I also work 40-50 hour work week like most people, so does my husband. So if you are busy too and need an exterior repair, just call Richmond and get it done. I called 4 other exterior companies, big and small, and compared prices from $200 to $500 and decided on Richmond because of their customer service and price.

Alyssa M

Hail damage repair for roof and gutters – great work!

5.0 rating
June 25, 2019

First time using Richmond Exteriors. We had hail damage on our roof and gutters. They were extremely friendly and efficient. They had multiple crews repair or house, as we also have a flat roof on our garage. They took care of all of it in a very efficient manner, and didn’t leave a speck of trash after the job either. Then after the first rainfall, one of their inspectors came out and did a quality check to ensure their work… very very nice touch.

Tim I

Richmond exteriors really cares

5.0 rating
June 25, 2019

Excellent quality work. Richmond exteriors really cares about your project and makes sure they give you their best. I am very happy with the work and highly recommend them.

Jason R
 
 
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Indianapolis Exterior Projects & counting

WE COME HIGHLY RECOMMENDED

5/5
Todd B.
Carmel, IN
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Professional and courteous - from initial call to quotation to installation. The installers checked in to ensure they had a complete understanding of the scope of work and checked in again before leaving to make sure everything was to my satisfaction. They gladly, and quickly, took care of a couple of requested changes before departing the job site.
Mark F.
Indianapolis, IN
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Very pleased with the new roof and sky light that was installed. Every aspect was handled professionally, starting with the initial visit from Evan Richmond all the way thru to the completed project. Definitely would use them again or recommend them to someone else.
Justin H.
Plainfield, IN
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I was really skeptical when looking for a roofing and siding contractor, but Richmond made me feel extremely comfortable. From their customer service to their pricing, A+ job! They were consistent with their updates and made me feel confident in my decision to go with Richmond. Highly recommend!
Alexandria C.
Indianapolis, IN
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Richmond Exteriors offered quality work at a reasonable price. The office staff was friendly and my estimator was very knowledgeable. My roof leak was completed in a timely manor. Overall, I really loved working with Richmond Exteriors and will use them for future projects.
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